Mental Health Takes a Hit from Bad Customer Service

When you encounter poor customer service, you can be certain that staff morale and well-being are also low. Customer service quality is a direct reflection of executive principles and their business model. Poor service does not bode...

3 minute read

How to Improve Mental Health in the Workplace: Industry Insights in Construction, Renewable Energy and Food & Drink

We have been delivering Mental Health First Aid training to some exceptionally hardworking teams in the Construction, Renewable Energy and Food & Drink sectors. Whether building houses, ma...

6 minute read

The Creative Industries and Mental Health

Creatives at Work The creative industries have taken a massive knock these past years and the pain looks to continue. Funding cuts and the budget constr...

5 minute read

How does your boss make you feel?

Do you feel psychologically safe at work, able to speak up, give feedback, make suggestions, express opinions, all while being your authentic self and feeling valued and respected for it? This might sound like an urban myth to some, but...

5 minute read

16 Tried and Tested Wisdoms for your Workplace Wellbeing Strategy

We are in the privileged position at MHScot to be party to many insightful discussions around workplace wellbeing. We talk with employers and employees from many sectors of the economy and at all levels, about their experiences of introd...

5 minute read

The Mental Health Bandwagon

I often hear the words ‘mental health bandwagon’ from people who are annoyed at the level of emphasis being put on mental health. They express wonder at why we, ‘can’t just get on with it’ and that, ‘we didn’t have all this palaver ...

3 minute read

Social Enterprise and the Kindness Economy

I came across a social media post the other day that reminded me of why I am drawn to work within the third sector and had veered away from the profit and growth focussed private sector.  Jess Phillips (Labour MP for Birmingham) ga...

3 minute read

Management Style and Mental Health

32% Of workplace stress is caused by poor management style according to a report published by the Chartered Institute of Personnel and Development in Scotland. This concerning statistic has caused us to reflect on the impact that a manag...

4 minute read